Security error when connecting to WorkflowGen


#1

Issue:
I get a security error when connecting to the WorkflowGen user portal or administration module after completing the installation and configuration.

Cause:
If you currently login to Windows using your domain account (E.g. User1) and try to connect to WorkflowGen using Windows Integrated Authentication, WorkflowGen will try to authenticate “User1” and search for a user named “User1” in its database. Since this is a new installation, this user won’t exist because it has not been created yet.

By default, there is only one account which you can login to WorkflowGen with after the installation (“wfgen_admin”).

Solution 1:

  • Logon to Windows using the wfgen_admin account.
  • Connect to the administration module.
  • You can create the user "User1" in Directory / Users manually or perform a directory synchronization to your company Active Directory.
  • Logoff and logon again to Windows using your domain account once the user ("User1") has been created.
  • You should now have access to the WorkflowGen application.

Solution 2:

  • Switch the WorkflowGen website authentication to Basic authentication.
  • Logon to WorkflowGen with the wfgen_admin account. 
  • You can create the user "User1" in Directory / Users manually or perform a directory synchronization to your company Active Directory.
  • Switch the WorkflowGen web site back to Windows Integrated Authentication.
  • You should now have access to the WorkflowGen application.