Workflow: Complete an action in background mode


#1

Introduced in the WorkflowGen version 5.6, a new feature allows to complete an action in background.

It means that the end-user doesn’t have to wait for the action completion to be redirect to the request follow-up form or the portal home page (according to the redirection setting defined in the configuration panel by the administrator).

The user experience and productivity are improved.

When to use background completion?

  • When you have a web service called just after a web form based action
  • When you have a lot of notifications defined when an action is completed
  • When you have a subprocess action triggered after a web form based action

Side effect
When redirected to the request follow-up form, the user may not see the next actions to do because some background treatments are still on going.
A refresh link is available in the request follow-up form to update the action lists.

How to activate the background completion of an action?
In the workflow designer / edit an activity / information tab:
“Completion mode” setting: check “Complete the action in background”.

This feature is only available for the following action types:

  • web applications (like eformaspx)
  • manual action