Unlocking a user account after maximum unsuccessful login attempts

Administration
1

If a user exceeds the maximum number of unsuccessful login attempts set in the Configuration Panel, their account will be locked and must be unlocked by a WorkflowGen Administrator. To do this, open the user’s profile from the Administration Module Users screen and click the Unlock user button.

Notes:

  • You can change the maximum number of unsuccessful login attempts in the Authentication section on the Configuration Panel General tab. Alternately, you can change the value of the ApplicationSecurityMaxLoginAttempts parameter in the WorkflowGen web.config file.

  • The default number of unsuccessful login attempts is 5. You can set it to 0 for unlimited attempts.