WorkflowGenEngineService Error

Administration Installation
1

I keep getting errors in the Event viewer. Every 3 minutes…

One thing to note is that my installation is on the root of the website. My “ApplicationUrl” is something like “https://wfgen.mycompany.com”

I also noticed that to start the service, I have to change the value of “ApplicationUrl” and add an ‘/’ at the end of the url like this: “https://wfgen.mycompany.com/”. I have to change it back after because if I don’t, ADFS authentication throws and error.

Running the latest version 7.13.1.

<exception callerId="WorkflowGenEngineService"><source>mscorlib</source><message>Length cannot be less than zero.
Parameter name: length</message><type>System.ArgumentOutOfRangeException</type><stackTrace><![CDATA[   at System.String.Substring(Int32 startIndex, Int32 length)
   at Advantys.Workflow.Win.Services.EngineService.ServiceController.LoadConfiguration()
   at Advantys.Workflow.Win.Services.EngineService.CheckTimeLimitService.CheckTimeLimit(Object sender, ElapsedEventArgs e)]]></stackTrace><innerException></innerException></exception>
2

To expand on this topic, you get the same error when trying to start the service without the end ‘/’ in the ApplicationUrl and you also get this error:

Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object.
at Advantys.Workflow.Win.Services.EngineService.CheckTimeLimitService.OnStart(String args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

3

Here is the issue with ADFS when adding the end ‘/’ in the ApplicationUrl

image
image1065×45 3.79 KB

It looks like the redirect_uri is malformed, add two ‘/’ after the applicationUrl, like this:

https://wfgen.company.com//auth/callback

4

Hi Gabriel,

Please open a ticket in our Helpdesk site so we can investigate this issue.

Regards,
Eddy.