I would like to close the workflow if the delay is exceeded by more than x days

[DUBARRY]

I would like to close the workflow if the delay is exceeded by more than x days

[DUBARRY]

I think that I understood your method and I seem to correspond to my need but when I put a following action END with as condition <WF_ACTIVITY_INST_OVERDUE_MINUTES>> 2 on my portal the action remains to be done while the delay of 2 minutes is exceeded . I thought the action disappeared and closed the workflow ???

[eddy.daouk]

You are correct - my method is not right since the condition will be evaluated once the action is closed. Just deleted my post.

One solution would be to add x days to the lead time and send prior overdue notifications to the users when deadline - x days is reached

For example if your deadline is 7 days and would like to close after 7 days past overdue:
Set the lead time to 14 days and send a prior overdue notification 7 days before the deadline:

How do I send reminder or prior overdue email notifications?

Issue How do I send reminder or prior overdue email notifications? Background WorkflowGen Version 5.1.7 and higher allows for the ability to send reminder email notifications. This is known as prior overdue notifications. You can define a hierarchy to handle prior overdue notifications by specifying additional notification conditions based on VBScript date/time calculation functions. In a process action, if you want to notify a user that an action will be late within a specified period of t…

Once the deadline is reached, you can trigger an action overdue transition which will close the request.

Regards,
Eddy.