Directory sync: Active Directory: How to manage multiple directories with some duplicate usernames?


WorkflowGen’s usernames have to be unique for all the directories.
To manage multiple directories in WorklfowGen that are each synched to a different domain, you will need to prefix the username for each of them.

This will ensure that there will be no duplicate usernames from the 2 different domains.

If you have two Directories (Dir1 and Dir2):

  • Dir1 domain prefixed with dir1\
  • Dir2 domain prefixed with dir2\

Make sure to use the System identifier as the synchronization key.

If you upgrade an existing directory, the users will have access to all their existing requests and actions because WorkflowGen is using an internal User Id.