I would like to understand the process of data locked to explain to users how to leave a request without to lock it.
To give enough time to people to read documents and attached files before to approve a request the lock time has been set to 30 minutes.
However from time to time user open a request and leave, but the request stay locked.
If I have well understood, as soon has a user open an action, some data as the Form Data are locked and released when they click on Send or Draft Button.
a - When I open the standard follow form. Does it lock data?
b - When I open an action and do nothing, does it lock data?
c - When I open an action and check a field or the content of a list, but do no changes, does it lock data? All data?
d - When I click on send or draft button, does it always unlock all data ?
If without to click on send or draft button, what happen for cases a to c if
1 - I use the back arrow of my browser to leave the request
2 - I close the current tab
3 - I close my browser
4 - I stop my PC.
What is the best way if I do some change and before to click on Send I want to cancel all my changes and come back to initial status as it was when I have opened the action.