Action to cancel pending action

[hagane92]

Is there a way to cancel a pending action when exception is trigger. For example if i have parallel approval action which required all approver to approved in order to move to next action and If one of the approver rejected, the action will cancel all parallel action and return to action before the parallel action.

[eddy.daouk]

Hi,

Yes definitely. You can do that by using the RAISEEXCEPTION application. Please refer to the following documentation:

RAISEEXCEPTION Workflow Application

Here is how to raise an exception on multiple actions:

Workflow: RAISEEXCEPTION: How to raise exceptions on multiple actions?

By default, the ACTION_NAME and REQUEST_ID parameters allow you to raise an exception on a specified action and request ID. If you have multiple actions to manage, you have to use ACTION_NAME_LIST and REQUEST_ID_LIST parameters. Action name and request ID values (one or more) have to be separated by commas. RAISEEXCEPTION loops on the request identifiers and raise an exception for each action name defined.

Regards,
Eddy.

[hagane92]

Hi Eddy
Thanks for the fast reply.
I’ve tried to cancel one action, not sure what i did wrong, the raise exception ends up cancelling all action and not proceed to next action.

Regards,
Nazmi

[eddy.daouk]

Hi Nazmi,

Kindly open a request in our Helpdesk system so I can take a look.

Regards,
Eddy.

[nvarlet]

Hello,
How did you solved this issue ? I have the same problem ; RAISEEXCEPTION is closing all actions in my request and not only the specified action.

[qpomarel]

If you cancel an action with RAISEEXCEPTION, you need to add a transition in the target action with the Exception Action cancellation .... Without this, the request is canceled too.