Unable to refine search


#1

Using 7.2.0, the “Refine Search” option only appears when multiple records are returned. Normally this wouldn’t be an issue but I’m trying to create custom views where I can use refine search to enter different values in the search fields. This works fine when multiple records are returned in the search, but when a single record is returned in the search, I have no option to go back and enter a different value in the search fields.


#2

Hi,

Please open a ticket in our Helpdesk website so we can assist you with this issue.

Best Regards,
Eddy.