Unable to refine search

Using 7.2.0, the “Refine Search” option only appears when multiple records are returned. Normally this wouldn’t be an issue but I’m trying to create custom views where I can use refine search to enter different values in the search fields. This works fine when multiple records are returned in the search, but when a single record is returned in the search, I have no option to go back and enter a different value in the search fields.


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Best Regards,