Is there a way to control content of notification based on value of process data. e
x. if a Process data value is YES then I want a certain section/para in the notification to appear vs when it is NO
Hi,
As a standard feature, it is not possible because the content of notification is based on a static template file (either built-in templates or the file value of a FILE process data) when used in the notification tab of an action.
If you want to send dynamically generated notification content then you might have to create a custom SDK action that generates the notification content based on your business logic with your process data as IN parameter.
Best Regards,
Jian
This may be simplistic but couldn’t you just create two different email templates and two notifications? One notification could be based on a YES response and the other a NO response.
Actually, you can use the value of a macro or process data to populate part of the content of a notification.
So my original comment about static notification content is not entirely true. it’s just that you cannot run business rules to generate the content of a notification using standard features.
Combining your solution above and populating the content with process data value offers a better control of the notification content output.