# WorkflowGen Plus v1 sign-in and authentication **URL:** \ **Category:** Mobile\ **Created:** [August 17, 2018, 3:19pm UTC](https://discuss.workflowgen.com/t/workflowgen-plus-v1-sign-in-and-authentication/1142 "2018-08-17T15:19:40Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![wfg-admin](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.workflowgen.com/wfg-admin/32/714_2.png) [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\ **Post date:** [August 17, 2018, 3:19pm UTC](https://discuss.workflowgen.com/t/workflowgen-plus-v1-sign-in-and-authentication/1142/1 "2018-08-17T15:19:40Z")
### Overview Depending on how your WorkflowGen administrator has configured sign-in and authentication, you can sign into the WorkflowGen Plus mobile app on your iOS or Android device using the **Azure Active Directory** , **Active Directory Federation Services (AD FS) 2016**, **Auth0** , or **Okta** OpenID Connect (OIDC) compliant authentication methods, or classic authentication methods. For instructions on how to generate a universal link to simplify the login process for your users, see the [Generating a universal link for WorkflowGen Plus v1](https://discuss.workflowgen.com/t/generating-a-universal-link-for-workflowgen-plus-v1/) topic. ### Using Azure Active Directory To sign into Azure Active Directory, tap **Microsoft Azure AD** , then enter the Microsoft Azure AD Tenant ID, the WorkflowGen Plus client App ID, and the WorkflowGen server address. Tap **Continue**. A window will open for you to choose and sign into your Azure account. ### Using AD FS 2016 To sign in using AD FS 2016, tap **Microsoft AD FS** and enter your Microsoft AD FS domain, your WorkflowGen Plus Client App ID, and your WorkflowGen Server Address, then tap **Continue**. ### Using Auth0 To sign in using Auth0, tap **Auth0** and enter your Auth0 Client App ID, your Auth0 Domain, and your Auth0 Audience, then tap **Continue**. ### Using Okta To sign in using Okta, tap **Okta** and enter your Okta Client App ID, your Okta Metadata Url, and your okta Audience, then tap **Continue**. ### Using Classic authentication methods When you open the WorkflowGen Plus app, tap **Microsoft AD** , **WorkflowGen** , or **Custom** for classic username/password authentication methods. - Use **Microsoft AD** for Basic authentication or Windows Integrated authentication - Use **WorkflowGen** for applicative authentication. - Use **Custom** if you’re using custom HTTP module authentication. ---
**Author:** ![ParadimeWeb](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@ParadimeWeb](https://discuss.workflowgen.com/u/ParadimeWeb)\ **Post date:** [August 19, 2019, 2:39pm UTC](https://discuss.workflowgen.com/t/workflowgen-plus-v1-sign-in-and-authentication/1142/3 "2019-08-19T14:39:11Z")
I cannot Sign in the application. I always receive the message “The provided username or password is incorrect” I am using Windows Authentication. Is there a configuration missing somewhere? ---
**Author:** ![qpomarel](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.workflowgen.com/qpomarel/32/262_2.png) [@qpomarel](https://discuss.workflowgen.com/u/qpomarel)\ **Post date:** [August 19, 2019, 5:52pm UTC](https://discuss.workflowgen.com/t/workflowgen-plus-v1-sign-in-and-authentication/1142/4 "2019-08-19T17:52:19Z")
Hello, Do you have this error on the Android or IOS version? Have you tried to connect with the domain name before your username? Do the GraphQL API is configured and running on the WorkflowGen server? ---
**Author:** ![ParadimeWeb](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@ParadimeWeb](https://discuss.workflowgen.com/u/ParadimeWeb)\ **Post date:** [August 21, 2019, 10:59pm UTC](https://discuss.workflowgen.com/t/workflowgen-plus-v1-sign-in-and-authentication/1142/5 "2019-08-21T22:59:09Z")
I opened a ticket with your support. But to answer your questions: ISO version, Yes, Yes