# Unable to refine search

**URL:** <https://discuss.workflowgen.com/t/unable-to-refine-search/915>\
**Category:** General WorkflowGen Discussion\
**Created:** [November 17, 2017, 2:40pm UTC](https://discuss.workflowgen.com/t/unable-to-refine-search/915 "2017-11-17T14:40:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![joncorby](https://avatars.discourse-cdn.com/v4/letter/j/8e8cbc/32.png) [@joncorby](https://discuss.workflowgen.com/u/joncorby)\
**Post date:** [November 17, 2017, 2:40pm UTC](https://discuss.workflowgen.com/t/unable-to-refine-search/915/1 "2017-11-17T14:40:24Z")

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Using 7.2.0, the “Refine Search” option only appears when multiple records are returned. Normally this wouldn’t be an issue but I’m trying to create custom views where I can use refine search to enter different values in the search fields. This works fine when multiple records are returned in the search, but when a single record is returned in the search, I have no option to go back and enter a different value in the search fields.

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**Author:** ![eddy.daouk](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.workflowgen.com/eddy.daouk/32/672_2.png) [@eddy.daouk](https://discuss.workflowgen.com/u/eddy.daouk)\
**Post date:** [November 20, 2017, 7:04pm UTC](https://discuss.workflowgen.com/t/unable-to-refine-search/915/2 "2017-11-20T19:04:28Z")

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Hi,

Please open a ticket in our Helpdesk website so we can assist you with this issue.

Best Regards,  
Eddy.