# Sending notification template to the requester when they submit the form

**URL:** <https://discuss.workflowgen.com/t/sending-notification-template-to-the-requester-when-they-submit-the-form/1662>\
**Category:** Process Design\
**Created:** [July 21, 2020, 9:46pm UTC](https://discuss.workflowgen.com/t/sending-notification-template-to-the-requester-when-they-submit-the-form/1662 "2020-07-21T21:46:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dhulls](https://avatars.discourse-cdn.com/v4/letter/d/54ee81/32.png) [@dhulls](https://discuss.workflowgen.com/u/dhulls)\
**Post date:** [July 21, 2020, 9:46pm UTC](https://discuss.workflowgen.com/t/sending-notification-template-to-the-requester-when-they-submit-the-form/1662/1 "2020-07-21T21:46:28Z")

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Is it possible to have the system send a custom template via notifications after the requester hits the submit button? We have attempted to set the notification condition in a couple of ways but are not able to get the notification sent upon submission.

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**Author:** ![eddy.daouk](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.workflowgen.com/eddy.daouk/32/672_2.png) [@eddy.daouk](https://discuss.workflowgen.com/u/eddy.daouk)\
**Post date:** [July 28, 2020, 2:25pm UTC](https://discuss.workflowgen.com/t/sending-notification-template-to-the-requester-when-they-submit-the-form/1662/2 "2020-07-28T14:25:38Z")

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Hi @dhulls,

It should work with the “Closed” Event - if it’s not working I would suggest taking a look in the notification logs. The source of the issue might be somewhere else.

Regards,  
Eddy.

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**Author:** ![dhulls](https://avatars.discourse-cdn.com/v4/letter/d/54ee81/32.png) [@dhulls](https://discuss.workflowgen.com/u/dhulls)\
**Post date:** [July 28, 2020, 3:47pm UTC](https://discuss.workflowgen.com/t/sending-notification-template-to-the-requester-when-they-submit-the-form/1662/3 "2020-07-28T15:47:34Z")

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Yes, thanks. We got it working properly late last week.