# Quick Mass Approval Error 500

**URL:** <https://discuss.workflowgen.com/t/quick-mass-approval-error-500/1640>\
**Category:** Workflow Portal\
**Created:** [June 10, 2020, 3:25pm UTC](https://discuss.workflowgen.com/t/quick-mass-approval-error-500/1640 "2020-06-10T15:25:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ksjari](https://avatars.discourse-cdn.com/v4/letter/k/45deac/32.png) [@ksjari](https://discuss.workflowgen.com/u/ksjari)\
**Post date:** [June 10, 2020, 3:25pm UTC](https://discuss.workflowgen.com/t/quick-mass-approval-error-500/1640/1 "2020-06-10T15:25:17Z")

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Getting Error 500: object reference not set to an object after clicking on Submit button.

 ![WFGen_Error](https://canada1.discourse-cdn.com/flex030/uploads/workflowgen/original/1X/8cc44b300d2644e0af0d88f7c8659038ea2d511b.png)

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**Author:** ![eddy.daouk](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.workflowgen.com/eddy.daouk/32/672_2.png) [@eddy.daouk](https://discuss.workflowgen.com/u/eddy.daouk)\
**Post date:** [June 17, 2020, 3:00pm UTC](https://discuss.workflowgen.com/t/quick-mass-approval-error-500/1640/2 "2020-06-17T15:00:19Z")

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Hi @ksjari ,

Usually this error occurs when the Quick Mass Approval is not setup properly in the process.  
It is best to open a ticket so that the team can investigate the issue.

Regards,  
Eddy.

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**Author:** ![ksjari](https://avatars.discourse-cdn.com/v4/letter/k/45deac/32.png) [@ksjari](https://discuss.workflowgen.com/u/ksjari)\
**Post date:** [June 22, 2020, 7:07pm UTC](https://discuss.workflowgen.com/t/quick-mass-approval-error-500/1640/3 "2020-06-22T19:07:09Z")

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Hi eddy, Thank you for response. can you provide support login info (email) to request a ticket.