# .NET 2.0 - An "http 404 - File not found" error message is returned when accessing WorkflowGen portal or administration modules through a web browser

**URL:** <https://discuss.workflowgen.com/t/net-2-0-an-http-404-file-not-found-error-message-is-returned-when-accessing-workflowgen-portal-or-administration-modules-through-a-web-browser/91>\
**Category:** Installation\
**Created:** [July 6, 2007, 1:34am UTC](https://discuss.workflowgen.com/t/net-2-0-an-http-404-file-not-found-error-message-is-returned-when-accessing-workflowgen-portal-or-administration-modules-through-a-web-browser/91 "2007-07-06T01:34:27Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![wfg-admin](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.workflowgen.com/wfg-admin/32/714_2.png) [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Post date:** [July 6, 2007, 1:34am UTC](https://discuss.workflowgen.com/t/net-2-0-an-http-404-file-not-found-error-message-is-returned-when-accessing-workflowgen-portal-or-administration-modules-through-a-web-browser/91/1 "2007-07-06T01:34:27Z")

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### Symptoms

- A `404 - File not found` error message was returned when accessing WorkflowGen v5.x Portal or Administration modules through a web browser.

- When verifying the IIS logs for the specific request, it indicates a `404.2` error. By default, IIS log files are located in `DRIVE:\WINDOWS\SYSTEM32\Logfiles\W3SVCX\exYYMMDD.log`.

### Causes

1. ASP.NET v2.0 is not registered with IIS 6.0

2. ASP.NET v2.0 Web Service Extension is not enabled in IIS 6.0

### Solution 1

Register ASP.NET v2.0 with IIS by using the Framework tool as follows:

1. Open a command line window.

2. Execute `DRIVE:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis -i`

3. Restart the IIS service.

Reference:  
[http://msdn2.microsoft.com/en-us/library/k6h9cz8h(VS.80).aspx](http://msdn2.microsoft.com/en-us/library/k6h9cz8h(VS.80).aspx)

### Solution 2

1. Open **IIS Manager** and navigate to to **Internet Information Services (IIS) manager \> Server name \> Web Service Extensions**.

2. Select ASP.NET v.2.0.x, then click **Allow**.

Reference:  
[http://support.microsoft.com/kb/248033](http://support.microsoft.com/kb/248033)
