# How do overdue email notifications work?

**URL:** <https://discuss.workflowgen.com/t/how-do-overdue-email-notifications-work/342>\
**Category:** Process Design\
**Created:** [March 29, 2006, 9:06pm UTC](https://discuss.workflowgen.com/t/how-do-overdue-email-notifications-work/342 "2006-03-29T21:06:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![wfg-admin](https://yyz2.discourse-cdn.com/flex030/user_avatar/discuss.workflowgen.com/wfg-admin/32/714_2.png) [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Post date:** [March 29, 2006, 9:06pm UTC](https://discuss.workflowgen.com/t/how-do-overdue-email-notifications-work/342/1 "2006-03-29T21:06:54Z")

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Overdue email notifications are not sent when an action has an overdue exception specified, since the exception will close the action.

The rules are as follows:

- Overdue actions with an automatic overdue notification will only work if no exception is defined on the action.

- Overdue actions with an additional overdue notification will work even if an exception is defined on the action.