# Administration

**URL:** https://discuss.workflowgen.com/c/administration/7.md

[Latest](https://discuss.workflowgen.com/latest.md) · [Categories](https://discuss.workflowgen.com/categories.md) · [Tags](https://discuss.workflowgen.com/tags.md)

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## [WorkflowGen web, engine service & directory sync configuration parameters](https://discuss.workflowgen.com/t/workflowgen-web-engine-service-directory-sync-configuration-parameters/1774)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 30, 2020, 8:55pm UTC](https://discuss.workflowgen.com/t/workflowgen-web-engine-service-directory-sync-configuration-parameters/1774 "2020-12-30T20:55:37Z")

</div>

For a complete list of web.config, WfgWorkflowEngineService.exe.config, and WfgDirectoriesSyncService.exe.config parameters, along with their descriptions and values, see the Web and Application Configuration Parameters …

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## [Time zone IDs and names](https://discuss.workflowgen.com/t/time-zone-ids-and-names/1742)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 22, 2020, 9:58pm UTC](https://discuss.workflowgen.com/t/time-zone-ids-and-names/1742 "2020-12-22T21:58:19Z")

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The following table lists the IDs and names of time zones. ID Name 1 (GMT) Greenwich Mean Time: Dublin, Edinburgh, Lisbon, London 2 (GMT+01:00) Brussels, Copenhagen, Madrid, Paris 3 (GMT+01:00) Amsterdam, Be…

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## [About the Administration category](https://discuss.workflowgen.com/t/about-the-administration-category/22)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [November 16, 2016, 5:30pm UTC](https://discuss.workflowgen.com/t/about-the-administration-category/22 "2016-11-16T17:30:21Z")

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Discuss WorkflowGen administration operations.

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## [New PDF upload security validation setting](https://discuss.workflowgen.com/t/new-pdf-upload-security-validation-setting/2366)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [August 4, 2026, 6:09pm UTC](https://discuss.workflowgen.com/t/new-pdf-upload-security-validation-setting/2366 "2026-08-04T18:09:11Z")

</div>

As of versions 9.6.1 (v9) and 10.3.1 (v10), WorkflowGen can validate PDF files uploaded through forms to detect potentially unsafe active content and malformed document structures. You can set the PDF security profile u…

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## [FIPS compliance](https://discuss.workflowgen.com/t/fips-compliance/1765)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 28, 2020, 7:04pm UTC](https://discuss.workflowgen.com/t/fips-compliance/1765 "2020-12-28T19:04:55Z")

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As of version 7.10.0, WorkflowGen is FIPS compliant and compatible with Windows FIPS compliant mode. If you want to enable FIPS compliance in your Windows environment, you have to configure the configuration password ma…

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## [OIDC: OAuth 2.0 access token](https://discuss.workflowgen.com/t/oidc-oauth-2-0-access-token/1777)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 30, 2020, 9:49pm UTC](https://discuss.workflowgen.com/t/oidc-oauth-2-0-access-token/1777 "2020-12-30T21:49:40Z")

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As of WorkflowGen version 7.17.0, an OAuth 2.0 access token is available for server-side .NET development when using an OpenID Connect (OIDC) authentication method with WorkflowGen This token enables you to make requests…

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## [Active Directory connector user and group synchronization field mapping](https://discuss.workflowgen.com/t/active-directory-connector-user-and-group-synchronization-field-mapping/1750)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 26, 2020, 10:08pm UTC](https://discuss.workflowgen.com/t/active-directory-connector-user-and-group-synchronization-field-mapping/1750 "2020-12-26T22:08:41Z")

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The following tables list the mapping between the key-entry fields for a user and the field names for the Active Directory connector. These mappings can’t be edited, so if you want to edit them, you’ll need to use the di…

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## [Setup: Authentication methods](https://discuss.workflowgen.com/t/setup-authentication-methods/1753)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 26, 2020, 11:12pm UTC](https://discuss.workflowgen.com/t/setup-authentication-methods/1753 "2020-12-26T23:12:08Z")

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The WorkflowGen server and mobile applications can be configured to use the authentication methods listed below. (See the Security section in the WorkflowGen Technical Guide for information on how to choose an authentica…

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## [OIDC Auth: Response mode & decode access token options](https://discuss.workflowgen.com/t/oidc-auth-response-mode-decode-access-token-options/1773)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 30, 2020, 8:45pm UTC](https://discuss.workflowgen.com/t/oidc-auth-response-mode-decode-access-token-options/1773 "2020-12-30T20:45:05Z")

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As of WorkflowGen version 7.21.0, the Auth module (updated to version 2.3.0) includes two new configuration options: ApplicationSecurityAuthResponseMode This determines the response mode for the authentication process. …

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## [How to install WorkflowGen on a 64-bit operating system](https://discuss.workflowgen.com/t/how-to-install-workflowgen-on-a-64-bit-operating-system/101)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [June 14, 2014, 1:37am UTC](https://discuss.workflowgen.com/t/how-to-install-workflowgen-on-a-64-bit-operating-system/101 "2014-06-14T01:37:21Z")

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WorkflowGen version 5.0.39 and later only support 64-bit installations in compatibility mode. As of version 5.3.0 and later, native 64-bit installations are fully supported. Important: Before proceeding with the instal…

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## [Copy a user's access](https://discuss.workflowgen.com/t/copy-a-users-access/2145)

<div class="topic-metadata">

**Author:** [@ParadimeWeb](https://discuss.workflowgen.com/u/ParadimeWeb)\
**Replies:** 3\
**Last updated:** [April 26, 2023, 8:00pm UTC](https://discuss.workflowgen.com/t/copy-a-users-access/2145 "2023-04-26T20:00:31Z")

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Is it possible to copy a user’s access to another user? This is useful when a new user needs to same accesses of a user that is leaving the company.

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## [Database Optimization](https://discuss.workflowgen.com/t/database-optimization/2080)

<div class="topic-metadata">

**Author:** [@lyelle](https://discuss.workflowgen.com/u/lyelle)\
**Replies:** 2\
**Last updated:** [October 28, 2022, 8:02pm UTC](https://discuss.workflowgen.com/t/database-optimization/2080 "2022-10-28T20:02:13Z")

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Overview To maintain a healthy database performance or if your database is experiencing slow response time due to heavy usage, we suggest to improve its performance behavior by adding a SQL Server scheduled job (i.e. aut…

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## [Is there any way to restore deleted requests and actions?](https://discuss.workflowgen.com/t/is-there-any-way-to-restore-deleted-requests-and-actions/2088)

<div class="topic-metadata">

**Author:** [@jbelton](https://discuss.workflowgen.com/u/jbelton)\
**Replies:** 1\
**Last updated:** [October 11, 2022, 7:58pm UTC](https://discuss.workflowgen.com/t/is-there-any-way-to-restore-deleted-requests-and-actions/2088 "2022-10-11T19:58:40Z")

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Hello, We’re currently on version 7.22.6. Is there any way to restore or audit deleted requests (either in this version or 8.x?) - a user has deleted a significant amount of data from our development instance that we we…

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## [WorkflowGen engine service](https://discuss.workflowgen.com/t/workflowgen-engine-service/1990)

<div class="topic-metadata">

**Author:** [@wing\_hou](https://discuss.workflowgen.com/u/wing_hou)\
**Replies:** 1\
**Last updated:** [March 16, 2022, 3:05pm UTC](https://discuss.workflowgen.com/t/workflowgen-engine-service/1990 "2022-03-16T15:05:35Z")

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Hi, What is the impact when WorkflowGen engine service is stopped? Do WorkflowGen engine service affect GraphQL? Best Regards.

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## [How to add a browser cache busting mechanism to WorkflowGen](https://discuss.workflowgen.com/t/how-to-add-a-browser-cache-busting-mechanism-to-workflowgen/720)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [March 6, 2017, 8:08pm UTC](https://discuss.workflowgen.com/t/how-to-add-a-browser-cache-busting-mechanism-to-workflowgen/720 "2017-03-06T20:08:11Z")

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Adding a cache busting mechanism to WorkflowGen is useful because it eliminates the need to clear the browser cache after upgrades to see the most recent updates. Developers can make these updates available to end-users …

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## [Concerns about the CVE-2021-44228 Apache Log4j security vulnerability](https://discuss.workflowgen.com/t/concerns-about-the-cve-2021-44228-apache-log4j-security-vulnerability/1983)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 20, 2021, 8:18pm UTC](https://discuss.workflowgen.com/t/concerns-about-the-cve-2021-44228-apache-log4j-security-vulnerability/1983 "2021-12-20T20:18:11Z")

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The WorkflowGen web application is currently not affected by this vulnerability, since its technologies are based on IIS, .NET Framework and Node.js. The application does not use or embed any modules or libraries from th…

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## [Integrated authentication, always requires a password](https://discuss.workflowgen.com/t/integrated-authentication-always-requires-a-password/1974)

<div class="topic-metadata">

**Author:** [@song](https://discuss.workflowgen.com/u/song)\
**Replies:** 0\
**Last updated:** [November 19, 2021, 6:28am UTC](https://discuss.workflowgen.com/t/integrated-authentication-always-requires-a-password/1974 "2021-11-19T06:28:25Z")

</div>

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## [Cache issues make version 8 completely unsuable. Critical issue!](https://discuss.workflowgen.com/t/cache-issues-make-version-8-completely-unsuable-critical-issue/1905)

<div class="topic-metadata">

**Author:** [@ParadimeWeb](https://discuss.workflowgen.com/u/ParadimeWeb)\
**Replies:** 1\
**Last updated:** [August 5, 2021, 5:57pm UTC](https://discuss.workflowgen.com/t/cache-issues-make-version-8-completely-unsuable-critical-issue/1905 "2021-08-05T17:57:29Z")

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After upgrading from 7.22.5 to 8.0.3, I am getting javascript errors and a lot of the controls do not work. If I use a private browser, there are no problems. This means that it is a cache issue. There were updates to …

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## [How to Stop Log Files from being Created in App\_Data Engine Folder](https://discuss.workflowgen.com/t/how-to-stop-log-files-from-being-created-in-app-data-engine-folder/1901)

<div class="topic-metadata">

**Author:** [@JCapella](https://discuss.workflowgen.com/u/JCapella)\
**Replies:** 1\
**Last updated:** [July 27, 2021, 1:24pm UTC](https://discuss.workflowgen.com/t/how-to-stop-log-files-from-being-created-in-app-data-engine-folder/1901 "2021-07-27T13:24:17Z")

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I am trying to figure out what webconfig setting controls the log files being created in the App\_Data \> Engine folder. The log files are large and are taking up a lot of our server disk space. See screenshot. Is this …

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## [Removing sub-process from dropdown](https://discuss.workflowgen.com/t/removing-sub-process-from-dropdown/1845)

<div class="topic-metadata">

**Author:** [@ben.wang](https://discuss.workflowgen.com/u/ben.wang)\
**Replies:** 1\
**Last updated:** [May 21, 2021, 4:32pm UTC](https://discuss.workflowgen.com/t/removing-sub-process-from-dropdown/1845 "2021-05-21T16:32:25Z")

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Is it possible to remove sub-processes in the top dropdown box ?

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## [How to unlock a 'stuck' action](https://discuss.workflowgen.com/t/how-to-unlock-a-stuck-action/407)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [January 6, 2009, 3:06am UTC](https://discuss.workflowgen.com/t/how-to-unlock-a-stuck-action/407 "2009-01-06T03:06:00Z")

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Summary WorkflowGen has a built-in tool that enables you to unlock “Automatic actions in timeout”. By unlocking an action, WorkflowGen will create a timeout error and move the flow forward to a manual exception action (B…

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## [Restart a sync bar action](https://discuss.workflowgen.com/t/restart-a-sync-bar-action/1803)

<div class="topic-metadata">

**Author:** [@asullivan78](https://discuss.workflowgen.com/u/asullivan78)\
**Replies:** 0\
**Last updated:** [February 10, 2021, 3:54pm UTC](https://discuss.workflowgen.com/t/restart-a-sync-bar-action/1803 "2021-02-10T15:54:04Z")

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We have a sync bar assigned to SYSTEM that should have completed several days ago and is showing overdue. Is there a way to ‘retrigger’ a sync bar (like the relaunch action button)? Thx Andrew

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## [Graphical Workflow Designer: HTML5 and Flash comparison](https://discuss.workflowgen.com/t/graphical-workflow-designer-html5-and-flash-comparison/458)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [November 17, 2015, 7:23am UTC](https://discuss.workflowgen.com/t/graphical-workflow-designer-html5-and-flash-comparison/458 "2015-11-17T07:23:05Z")

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As of version 6.1, WorkflowGen features an HTML5 graphical process workflow designer, built on the latest HTML5 and SVG standards, with a simpler user interface and improved behavior for a more fluid design experience. …

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## [Directory synchronization fails with the error "The license file is missing, invalid or your trial period has expired"](https://discuss.workflowgen.com/t/directory-synchronization-fails-with-the-error-the-license-file-is-missing-invalid-or-your-trial-period-has-expired/1427)

<div class="topic-metadata">

**Author:** [@qpomarel](https://discuss.workflowgen.com/u/qpomarel)\
**Replies:** 0\
**Last updated:** [July 9, 2019, 8:03pm UTC](https://discuss.workflowgen.com/t/directory-synchronization-fails-with-the-error-the-license-file-is-missing-invalid-or-your-trial-period-has-expired/1427 "2019-07-09T20:03:40Z")

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After a WorkflowGen version upgrade or system change (such as a server update or configuration change), the automatic directory synchronization can fail with the error message The license file is missing, invalid or your…

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## [Legacy software support](https://discuss.workflowgen.com/t/legacy-software-support/1784)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [January 5, 2021, 10:04pm UTC](https://discuss.workflowgen.com/t/legacy-software-support/1784 "2021-01-05T22:04:39Z")

</div>

Browser and OS versions WorkflowGen no longer supports: Internet Explorer 8, 9, or 10 Windows XP or 7 Windows Server 2003 or 2008 Database MS SQL Server 2005 is no longer supported as of WorkflowGen version 6.2.0. MS…

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## [Unlocking a user account after maximum unsuccessful login attempts](https://discuss.workflowgen.com/t/unlocking-a-user-account-after-maximum-unsuccessful-login-attempts/1781)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [January 5, 2021, 4:36pm UTC](https://discuss.workflowgen.com/t/unlocking-a-user-account-after-maximum-unsuccessful-login-attempts/1781 "2021-01-05T16:36:25Z")

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If a user exceeds the maximum number of unsuccessful login attempts set in the Configuration Panel, their account will be locked and must be unlocked by a WorkflowGen Administrator. To do this, open the user’s profile fr…

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## [Docker: Hyper-V isolation known limitations](https://discuss.workflowgen.com/t/docker-hyper-v-isolation-known-limitations/1769)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 29, 2020, 7:34pm UTC](https://discuss.workflowgen.com/t/docker-hyper-v-isolation-known-limitations/1769 "2020-12-29T19:34:32Z")

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There are known limitations when using Hyper-V isolation with the WorkflowGen container in WorkflowGen versions 7.19.x and earlier. It’s recommended to use process isolation exclusively. This limitation no longer applie…

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## [Configuring the WorkflowGen root website to auto-redirect to the "wfgen" web app](https://discuss.workflowgen.com/t/configuring-the-workflowgen-root-website-to-auto-redirect-to-the-wfgen-web-app/1768)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 28, 2020, 8:06pm UTC](https://discuss.workflowgen.com/t/configuring-the-workflowgen-root-website-to-auto-redirect-to-the-wfgen-web-app/1768 "2020-12-28T20:06:03Z")

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As of WorkflowGen 7.22.0, you should configure your WorkflowGen root website (e.g. https://server) to auto-redirect to the https://server/wfgen web app. (You can also do this for earlier versions of WorkflowGen.) Note: …

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## [Text connector user and group synchronization field mapping](https://discuss.workflowgen.com/t/text-connector-user-and-group-synchronization-field-mapping/1752)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 26, 2020, 10:48pm UTC](https://discuss.workflowgen.com/t/text-connector-user-and-group-synchronization-field-mapping/1752 "2020-12-26T22:48:16Z")

</div>

The following tables list the mapping between the key-entry fields for a user and the field names for the text connector. These mappings define the column names in the text file and can be edited by clicking the Edit map…

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## [LDAP connector user and group synchronization field mapping](https://discuss.workflowgen.com/t/ldap-connector-user-and-group-synchronization-field-mapping/1751)

<div class="topic-metadata">

**Author:** [@wfg-admin](https://discuss.workflowgen.com/u/wfg-admin)\
**Replies:** 0\
**Last updated:** [December 26, 2020, 10:24pm UTC](https://discuss.workflowgen.com/t/ldap-connector-user-and-group-synchronization-field-mapping/1751 "2020-12-26T22:24:37Z")

</div>

The following tables list the mapping between the key-entry fields for a user and the field names for the LDAP connector. These mappings can be edited by clicking the Edit mapping button on the directory editing page. I…

[Next page](https://discuss.workflowgen.com/c/administration/7.md?page=1)
